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Manufacturer communication · Service bulletin

Cadillac bulletin PIC6586

What it saysThis Preliminary information communicates that the Charge Port Door auto close after unplugging the charger feature was turned off to prevent the dust cover breaking the charge port door. NHTSA’s full summary ↓

Cadillac filed this with NHTSA as a service bulletin dated Dec 4, 2024, about the fuel/propulsion system. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates that the Charge Port Door auto close after unplugging the charger feature was turned off to prevent the dust cover breaking the charge port door.

Kind Service bulletin Manufacturer date Dec 4, 2024 Received by NHTSA Dec 4, 2024 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIC6586Service bulletinDec 4, 202411011213PDF, 24 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Cadillac files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 132 complaints with NHTSA since 2015.

My car is equipped with a forward-facing camera, mounted on the forward area of the interior rearview mirror. Additional cameras are mounted on the front bumper, trunk door, and on the rearview mirrors on each side of the car. Various sensors mounted throughout both bumpers face the front, rear, and each side of the car.

2025 Cadillac Lyriq · Fuel/Propulsion System · filed with NHTSA Feb 9, 2026 · ODI 11716618

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

16 other manufacturer communications filed against the Cadillac Lyriq under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Cadillac list.

NumberKindDatedNHTSA’s summary
661.40Over-the-air updateMay 27, 2026• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording…
PIE0836Service bulletinMay 9, 2025This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…
24-NA-139Service bulletinApr 12, 2025This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Loss of Power, Fue…
PIE0753HService bulletinFeb 27, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
PIT6346Service bulletinFeb 24, 2025This Preliminary information communicates that a vehicle may come to the dealer with a service high voltage message. The dealer is instructe…
PIP6041Service bulletinFeb 3, 2025This Preliminary information communicates to dealer technicians the need to reprogram all drive motor control modules on the listed vehicles…
PIE0753GService bulletinJan 22, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
PIT6319Service bulletinJan 16, 2025This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat. The technician…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac PIC6586 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIC6586 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIC6586 cover?

The manufacturer filed it against 3 model years: 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.