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Manufacturer communication · Service bulletin

Cadillac bulletin PIC6582

What it saysThis Preliminary information communicates that a Service Drivers Assist message with Super Cruise inop and a U1624 May be found and that Engineering is working on a resolution. NHTSA’s full summary ↓

Cadillac filed this with NHTSA as a service bulletin dated Oct 24, 2024, received Dec 5, 2024, about the forward collision avoidance. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates that a Service Drivers Assist message with Super Cruise inop and a U1624 May be found and that Engineering is working on a resolution.

Trouble codes it names: U1624 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Oct 24, 2024 Received by NHTSA Dec 5, 2024 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIC6582Service bulletinOct 24, 202411011462PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the adaptive cruise control for the 2025 CT4 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015. 1 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

6 other manufacturer communications filed against the Cadillac CT4 under the same component group (forward collision avoidance), newest first.

NumberKindDatedNHTSA’s summary
25-NA-118Service bulletinMay 8, 2025This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions need…
25-NA-070Service bulletinMar 21, 2025This service bulletin provides information on Super Cruise IME Recognition.
25-NA-026Service bulletinFeb 11, 2025This service bulletin provides repair information to correct a customer concern of Service Drivers Assist Message Illuminated, Super Cruise…
PIT5551PService bulletinOct 1, 2024This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki…
24-NA-090Service bulletinMay 24, 2024This technical bulletin provides repair information to correct a customer concern of SuperCruise Unavailable – No road Info: Road Expansion.
PIT5865BService bulletinApr 27, 2023This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the f…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac PIC6582 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIC6582 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIC6582 cover?

The manufacturer filed it against 1 model year: 2025 Cadillac CT4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.