Cadillac bulletin PIC6578C
What it saysThis Preliminary information communicates procedure to relearn window motor when it reverses when expressing up. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Aug 28, 2025, received Aug 4, 2025, about the engine. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIC6578C | Service bulletin | Aug 28, 2025 | 11021284 | PDF, 105 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1080688 | Cycle Window Motor Fuse(s) | 0.5 hrs |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 132 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group5 other manufacturer communications filed against the Cadillac Lyriq under the same component group (engine), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252502891 | Service campaign | Jul 16, 2025 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded… |
| N252502390 | Service campaign | Jun 2, 2025 | Service Update. Certain vehicles listed above may require software updates that improve the customer experience and optimize future over-th… |
| 22-NA-074 | Service bulletin | Jan 30, 2025 | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the… |
| PIT5832S | Service bulletin | Dec 13, 2024 | This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not… |
| 16-NA-222 | Service bulletin | Aug 7, 2024 | This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIC6578C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIC6578C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIC6578C cover?
The manufacturer filed it against 3 model years: 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.