Buick bulletin PIT5960B
What it saysThis Preliminary information communicates an instance where the rear map/reading lamps may come on during vehicle cranking. NHTSA’s full summary ↓
Buick filed this with NHTSA as a service bulletin dated Dec 14, 2023, received Jan 29, 2024, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Buick Envision bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates an instance where the rear map/reading lamps may come on during vehicle cranking.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5960B | Service bulletin | Dec 14, 2023 | 10249290 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Buick bulletins for the Envision
A weekly email, sent only in a week when Buick files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 75 complaints with NHTSA since 2015. 24 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Buick Envision. The contact stated that while driving approximately 35 MPH, the instrument panel went black and the speedometer, direction light, gear, fuel gauge, and temperature gauge were not visible. The vehicle was taken to a dealer where it was diagnosed that the instrument panel needed to be replaced.
2022 Buick Envision · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757902
Electircal System, Interior Lighting: Purchased car used 11/05/24. Interior rear lights come on while driving, once started they will not automatically turn off, and remain on when the vehicle is turned off. This incident is the same as NHTSA ID Number: 11607181, dated: 08/03/24
2021 Buick Envision · Electrical System · filed with NHTSA Dec 31, 2024 · ODI 11633461
The battery repeatedly discharged and became flat when the vehicle was left unused for several days. This has occurred 4 times to date December 14th 2023 November 12th 2024 December 17th 2025 March 23rd 2026 Each time Buick replaces the battery, they blame something else.
2023 Buick Envision · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769139
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group75 other manufacturer communications filed against the Buick Envision under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Buick list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| 22-NA-242 | Service bulletin | Apr 24, 2025 | This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number… |
| 24-NA-229 | Service bulletin | Apr 10, 2025 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system tha… |
| 24-NA-193 | Service bulletin | Apr 7, 2025 | This service bulletin provides repair information on software release Update W52E-176.1.2-M170-SQBR5-250.2 to correct customer concern of ra… |
| 25-NA-087 | Service bulletin | Apr 3, 2025 | This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs… |
| 13-08-116-001K | Service bulletin | Mar 31, 2025 | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple custo… |
| 24-NA-098 | Service bulletin | Mar 21, 2025 | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E440… |
| 23-NA-164 | Service bulletin | Mar 14, 2025 | This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) bu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Buick, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Buick PIT5960B a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5960B repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT5960B cover?
The manufacturer filed it against 3 model years: 2023 Buick Envision, 2022 Buick Envision, 2021 Buick Envision. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.