Buick bulletin N222383490
What it saysCertain vehicles may experience a loss of software communication to the Overhead Console which may cause the overhead lights to become inoperative or may incorrectly cause a âService Safety Restraint Systemâ message… NHTSA’s full summary ↓
Buick filed this with NHTSA as a service bulletin dated Feb 14, 2024, about the electrical system. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program - Certain vehicles may experience a loss of software communication to the Overhead Console which may cause the overhead lights to become inoperative or may incorrectly cause a âService Safety Restraint Systemâ message to display and sound a chime. Dealers are to replace the roof console.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N222383490 | Service bulletin | Feb 14, 2024 | 10250286 | PDF, 100 KB |
What the document itself lists
The manufacturer titles it “N222383490 - Customer Satisfaction Program”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 84894745 | Roof Console | — | eBay Motors → |
| 85115581 | Roof Console | — | eBay Motors → |
| 84951634 | Roof Console | — | eBay Motors → |
| 85115611 | Roof Console | — | eBay Motors → |
| 85115615 | Roof Console | — | eBay Motors → |
| 85115619 | Roof Console | — | eBay Motors → |
| 85115623 | Roof Console | — | eBay Motors → |
| 85115627 | Roof Console | — | eBay Motors → |
| 85115631 | Roof Console | — | eBay Motors → |
| 84790046 | Roof Console | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Buick’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the software for the 2023 Envision →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 52 complaints with NHTSA since 2015. 19 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Buick Envision. The contact stated that while driving approximately 35 MPH, the instrument panel went black and the speedometer, direction light, gear, fuel gauge, and temperature gauge were not visible. The vehicle was taken to a dealer where it was diagnosed that the instrument panel needed to be replaced.
2022 Buick Envision · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757902
The battery repeatedly discharged and became flat when the vehicle was left unused for several days. This has occurred 4 times to date December 14th 2023 November 12th 2024 December 17th 2025 March 23rd 2026 Each time Buick replaces the battery, they blame something else.
2023 Buick Envision · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769139
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group75 other manufacturer communications filed against the Buick Envision under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Buick list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| 22-NA-242 | Service bulletin | Apr 24, 2025 | This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number… |
| 24-NA-229 | Service bulletin | Apr 10, 2025 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system tha… |
| 24-NA-193 | Service bulletin | Apr 7, 2025 | This service bulletin provides repair information on software release Update W52E-176.1.2-M170-SQBR5-250.2 to correct customer concern of ra… |
| 25-NA-087 | Service bulletin | Apr 3, 2025 | This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs… |
| 13-08-116-001K | Service bulletin | Mar 31, 2025 | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple custo… |
| 24-NA-098 | Service bulletin | Mar 21, 2025 | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E440… |
| 23-NA-164 | Service bulletin | Mar 14, 2025 | This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) bu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Buick, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Buick N222383490 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N222383490 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does N222383490 cover?
The manufacturer filed it against 2 model years: 2023 Buick Envision, 2022 Buick Envision. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.