BMW bulletin B840922
What it saysDue to a production error, the telematics control units were delivered without an IMS configuration. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Sep 1, 2022, received Oct 31, 2022, about the equipment. It names 7 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDue to a production error, the telematics control units were delivered without an IMS configuration.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B840922 | Service bulletin | Sep 1, 2022 | 10225129 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 BMW I3.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 29 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group5 other manufacturer communications filed against these BMW models under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B651312 | Service bulletin | Sep 1, 2021 | The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609… |
| B640621 | Service bulletin | Sep 1, 2021 | Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in t… |
| B840121 | Service bulletin | May 1, 2021 | TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB… |
| B650720 | Service bulletin | Apr 1, 2020 | VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integratio… |
| B540618 | Service bulletin | Oct 1, 2018 | SERVICE ACTION: CHECKING AND, IF NECESSARY, REPLACING CONVERTIBLE TOP LOCKING BASE PLATE. The knurled bolts on the convertible top locking b… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B840922 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B840922 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B840922 cover?
The manufacturer filed it against 7 model years: 2021 BMW i3, 2020 BMW i3, 2019 BMW i3, 2018 BMW i3, 2020 BMW i8, 2019 BMW i8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.