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Manufacturer communication · Service bulletin

BMW bulletin B650720

BMW filed this with NHTSA as a service bulletin dated Apr 1, 2020, received Apr 20, 2020, about the electrical system. It names 9 model years (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).

Kind Service bulletin Manufacturer date Apr 1, 2020 Received by NHTSA Apr 20, 2020 Components Electrical System, Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B650720Service bulletinApr 1, 202010174030not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B650720 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B650720 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does B650720 cover?

The manufacturer filed it against 9 model years: 2020 BMW i3, 2019 BMW i3, 2018 BMW i3, 2017 BMW i3, 2016 BMW i3, 2019 BMW i8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.