BMW bulletin B653823
What it saysIf regional navigational maps are downloaded into the vehicle via over-the-air, they cannot be installed into the active Navigation. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Dec 19, 2023, received Jan 3, 2024, about the equipment. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next BMW bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIf regional navigational maps are downloaded into the vehicle via over-the-air, they cannot be installed into the active Navigation.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B653823 | Service bulletin | Dec 19, 2023 | 10247570 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 BMW Redundant 7.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new BMW bulletins for one of these models
A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 83 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group18 other manufacturer communications filed against these BMW models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B010122 | Service bulletin | Jan 21, 2026 | With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the foll… |
| B610124 | Service bulletin | Jan 6, 2025 | When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin. The noise typically sounds as tho… |
| B650121 | Service bulletin | Jun 12, 2024 | SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers. |
| B650421 | Service bulletin | Jun 4, 2024 | RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio (option code SA 693)… |
| B640424 | Service bulletin | Mar 8, 2024 | 1. The center air vent on the left (a) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR… |
| B612422 | Service bulletin | Jan 2, 2024 | Delivery Stop: Combined Charging Unit. BMW AG has issued a Delivery Stop (effective October 14, 2022) on a small number of Model Year 2023 B… |
| B654123 | Service bulletin | Dec 21, 2023 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update im… |
| B640623 | Service bulletin | Dec 20, 2023 | While the vehicle is at a standstill, a clicking noise can be heard in the passenger compartment. It must bequiet without other electrical l… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B653823 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B653823 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B653823 cover?
The manufacturer filed it against 4 model years: 2023 BMW 5 Series, 2024 BMW i4, 2023 BMW i4, 2023 BMW Redundant 7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.