BMW bulletin B631323
What it saysThe carpet welcome light(s) turns on either after a delay, or does not function at all. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Nov 9, 2023, received Dec 6, 2023, about the electrical system. It names 14 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe carpet welcome light(s) turns on either after a delay, or does not function at all.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B631323 | Service bulletin | Nov 9, 2023 | 10245379 | PDF, 133 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 63 00 009 | Checking lighting system for function (Work time to follow the applicable test plan… | 1 FRU |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 BMW 740E; 2019 BMW 750GS; 2016 BMW 750LXI; 2017 BMW 750LXI; 2023 BMW Redundant 7.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 95 complaints with NHTSA since 2015. 18 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact own a 2020 BMW 740I. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2020 BMW 7 Series · Electrical System · filed with NHTSA Jun 29, 2026 · ODI 11747110
The contact owns a 2022 BMW 740LI. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2022 BMW 7 Series · Electrical System · filed with NHTSA Feb 9, 2026 · ODI 11716735
The contact owns a 2021 BMW 750i. The contact stated that while driving at an undisclosed speed, the engine independently shut off. The engine overheating warning light illuminated, and the message "Engine Cooldown" was displayed. After several attempts, the vehicle restarted.
2021 BMW 7 Series · Electrical System · filed with NHTSA Aug 26, 2026 · ODI 11759802
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group79 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B611826 | Service bulletin | Sep 17, 2026 | Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp… |
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B840226 | Service campaign | Jul 10, 2026 | Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services… |
| B610126 | Service bulletin | Jun 11, 2026 | SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive… |
| B651426 | Service bulletin | Jun 4, 2026 | The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect… |
| B652025 | Service bulletin | May 5, 2026 | After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B631323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B631323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B631323 cover?
The manufacturer filed it against 14 model years: 2024 BMW 7 Series, 2023 BMW 7 Series, 2022 BMW 7 Series, 2021 BMW 7 Series, 2020 BMW 7 Series, 2019 BMW 7 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.