BMW bulletin B610323
What it saysThe buttons on the GWS do not work, or the function indicator lighting has failed. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Apr 26, 2024, received May 1, 2023, about the exterior lighting — 3 documents under this number. It names 14 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
The buttons on the GWS do not work, or the function indicator lighting has failed. One or more of the following faults are saved in the fault memory for the GWS : 80268E - Park button sticking and/or 80268F - Parking button defective and/or 802680 - Functional display defective and/or 802681 - Locator lighting defective and/or 802691 - Release button faulty
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B610323 | Service bulletin | Apr 26, 2024 | 10253730 | PDF, 495 KB |
| B610323 | Service bulletin | Nov 1, 2023 | 10245375 | PDF, 459 KB |
| B610323 | Service bulletin | Mar 1, 2023 | 10235192 | not found |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 00 58 500 | Diagnosis Worktime Flat Rate (See below) | 2 FRU |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 520 complaints with NHTSA since 2015. 175 of them name Power Train, Electrical System, Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
MOTOR VEHICLE REPAIR COMPLAINT REPORT I. OBJECTIVE OF COMPLAINT This formal complaint is filed with the FDACS Division of Consumer Services to request an immediate regulatory inspection and consumer arbitration regarding predatory diagnostic fee-churning, warranty non-compliance, and deceptive service safety omissions by Fields BMW ( and…
2022 BMW X2 · Power Train · filed with NHTSA Oct 25, 2026 · ODI 11773543
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons.
2019 BMW X1 · Electrical System · filed with NHTSA Mar 12, 2025 · ODI 11647914
Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or about June/July 2022; -GPS faulty, provides…
2023 BMW X2 · Electrical System · filed with NHTSA Sep 16, 2022 · ODI 11484911
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group4 other manufacturer communications filed against these BMW models under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B630825 | Service bulletin | Sep 18, 2025 | The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated by touchi… |
| B631023 | Service bulletin | Aug 19, 2025 | ?Condensation is present in the inner surface in one or both (inner and/or outer) taillamps. |
| B630418 | Service bulletin | Jul 21, 2025 | DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or… |
| B630124 | Service bulletin | May 22, 2024 | The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B610323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B610323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B610323 cover?
The manufacturer filed it against 14 model years: 2023 BMW X1, 2022 BMW X1, 2021 BMW X1, 2020 BMW X1, 2019 BMW X1, 2018 BMW X1 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: F39 X2 Sports Activity Coupe: built 1 Jan 2022 – 30 Sep 2022 — the build date is on the certification label in the driver’s door jamb.