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Manufacturer communication · Service campaign

BMW service campaign 0012240600

BMW filed this with NHTSA as a service campaign dated Jan 29, 2025, received Sep 1, 2024, about the engine — 2 documents under this number: B120624. It names 5 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

BMW AG has decided on a service campaign for certain vehicles from the G0x, G12 and G20 series. Please have the starter motor checked and, if necessary, replaced in the vehicles concerned (according to the vehicle identification number selection) if possible before vehicle delivery. If vehicles have already been delivered, please have the measure carried out the next time the vehicles enter the workshop. A bolting fault on the long bolt screws can cause the magnets in the starter motor to twist. As a result, the power of the starter motor decreases. As a result, the engine does not start.

Manufacturer campaign id 0012240600 Kind Service campaign Manufacturer date Jan 29, 2025 Received by NHTSA Sep 1, 2024 Components Engine First dated Aug 26, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B120624Service campaignJan 29, 202511013434not yet checked
B120624Service campaignAug 26, 202411006719not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0012240600 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0012240600 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0012240600 cover?

The manufacturer filed it against 5 model years: 2024 BMW 3 Series, 2024 BMW 7 Series, 2024 BMW X5, 2024 BMW X6, 2024 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.