BMW service campaign 0011970700
What it saysDue to an assembly error the upper oil pan screws may not have been torqued correctly. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Sep 18, 2025, received Aug 13, 2025, about the engine — 3 documents under this number: B110525 (3 filings). It names 7 model years (2025–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Due to an assembly error the upper oil pan screws may not have been torqued correctly.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B110525 | Service campaign | Sep 18, 2025 | 11023247 | PDF, 1,157 KB |
| B110525 | Service campaign | Aug 19, 2025 | 11022863 | PDF, 1,216 KB |
| B110525 | Service campaign | Aug 4, 2025 | 11021815 | PDF, 1,144 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 07 11 9 908 428 | — | — |
| 12 61 7 604 790 | Gasket | 1 |
| 11 13 8 746 460 | Sealing ring | 1 |
| 07 11 9 963 300 | Sealing ring | 1 |
| 11 13 9 845 701 | Oil sump with seal | 1 |
| 07 14 6 886 617 | Multi-purpose bolt ASA | 12 |
| 07 14 8 869 310 | Torx screw, self-locking | 2 |
| 26 10 7 882 970 | Hexagon bolt | 3 |
| 26 12 7 536 563 | Self-locking hexagon nut | 1 |
| 07 14 7 301 867 | Torx screw with washer | 4 |
| 31 50 8 860 349 | Repair kit oil seal on output | 3 |
| 31 53 8 844 384 | Assembly ring | 1 |
| 31 51 1 213 527 | O-ring | 2 |
| 33 30 6 760 585 | Combination nut | 8 |
| 07 11 9 908 592 | Hexagon screw with washer | 4 |
| 31 20 6 866 022 | Shouldered bolt with compression | — |
| 07 11 9 906 100 | Hexagon head collar bolt | 2 |
| 31 10 6 866 023 | Nut clip | 2 |
| 34 10 8 838 589 | Torx screw with washer | 4 |
| 33 11 7 525 064 | Screw plug with O-ring | 2 |
| 32 30 6 778 609 | Torx bolt | 1 |
| 18 30 7 843 213 | Sealing ring | 2 |
| 18 30 9 504 710 | Gasket | 2 |
| 07 11 9 906 447 | Countersunk head screw | 4 |
| 18 30 7 597 650 | Collar nut | 4 |
| 07 11 9 906 089 | Collar nut | 2 |
| 18 30 9 909 376 | Hexagon bolt | 2 |
| 31 10 6 866 494 | Torx screw with washer | 1 |
| 31 10 6 866 496 | Torx screw with washer 1Copyright ©2025 BMW of North America, Inc | — |
| 07 14 7 283 812 | Speed nut | 2 |
| 07 14 6 875 114 | Hexagon collar nut | 4 |
| 33 30 6 787 062 | Combination nut | 2 |
| 51 61 8 084 883 | Hexagon bolt | 2 |
| 07 11 9 907 857 | Hexagon screw with washer | 2 |
| 51 71 6 966 566 | Countersunk head screw with washer | 4 |
| 07 11 9 904 124 | Hexagon bolt | 1 |
| 07 14 8 837 399 | ASA bolt | 4 |
| 31 20 6 795 249 | Shouldered bolt with compression | — |
| 31 11 6 899 302 | Multi-purpose bolt | 12 |
Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 134 complaints with NHTSA since 2015.
Component: Engine / Fuel/Propulsion System / Engine Cooling Vehicle Odometer at Failure: 463 Miles Date of Incident: September 8, 2026 Description of Safety Hazard: While driving a brand-new 2026 BMW X5 with only 463 total miles on the odometer (purchased on July 30, 2026), the vehicle suffered a sudden and catastrophic manufacturing…
2026 BMW X5 · Engine · filed with NHTSA Sep 24, 2026 · ODI 11766793
Subject: Formal Complaint – Safety Issue, Repeated Repair Failure, and Dealer Negligence (BMW X7) To Whom It May Concern, I am filing a formal complaint regarding a serious and ongoing safety issue involving my BMW X7 (VIN: ), as well as repeated failure by an authorized BMW dealership (Fields BMW Winter Park, Florida) to properly…
2025 BMW X7 · Engine · filed with NHTSA Apr 23, 2026 · ODI 11733270
Multiple issues with the software. 1. Since yesterday, car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working.
2025 BMW X5 · Engine · filed with NHTSA Jun 28, 2025 · ODI 11669880
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group75 other manufacturer communications filed against these BMW models under the same component group (engine), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0011320800 | Service campaign | Oct 21, 2026 | The cylinder head cover was not installed correctly at the assembly plant. |
| 0012870600 | Service campaign | Oct 10, 2026 | Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault… |
| 1171901000 | Warranty extension | Sep 22, 2026 | The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for de… |
| B121126 | Service bulletin | Sep 9, 2026 | Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Ve… |
| B064526 | Other | Sep 9, 2026 | Intake Muffler Return |
| 0011460700 | Emissions | Aug 26, 2026 | The return springs on the exhaust camshaft followers (switchable rocker arm) may break. |
| B064426 | Other | Aug 22, 2026 | Air Flap Return |
| B130126 | Service campaign | Aug 14, 2026 | Delivery Stop - Exhaust System Gasket |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0011970700 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0011970700 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0011970700 cover?
The manufacturer filed it against 7 model years: 2025 BMW 7 Series, 2025 BMW M, 2026 BMW X5, 2025 BMW X5, 2025 BMW X6, 2026 BMW X7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 -2026 BMW: built on or after 14 Apr 2025; G07 X7 Sports Activity Vehicle: built 22 May 2025 – 23 May 2025; G70 7 Series Sedan: built 14 Apr 2025 – 20 May 2025 — the build date is on the certification label in the driver’s door jamb.