Bentley bulletin 2069806/6
What it saysHVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Jun 26, 2025, received Jul 8, 2025, about the visibility/wiper. It names 36 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2069806/6 | Service bulletin | Jun 26, 2025 | 11020415 | PDF, 382 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Bentley Continental GT; 2016 Bentley Continental GT Cabrio; 2017 Bentley Continental GT Cabrio; 2018 Bentley Continental GT Cabrio; 2019 Bentley Continental GT Cabrio; 2020 Bentley Continental GT Cabrio; 2019 Bentley Flying Spur; 2024 Bentley Redundant Bentayga.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 28 model years this bulletin names have filed 19 complaints with NHTSA since 2015. 6 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
There’s sudden PDC fault arises, the vehicle’s all radar system is broken. Sometimes, the dashboard will be turned off during driving. WHEN PDC fault appears, the rear view camera when parking does not appear. Very dangerous while manipulating the car. This is a common issue in 2020 Bentley Flying Spur. I’ve done research with engineers.
2020 Bentley Flying Spur · Electrical System · filed with NHTSA Dec 9, 2025 · ODI 11703959
The front door wiring has design issues in 2020 Bentley Flying Spur. The length of the wire related to keyless entry is not enough. Thus cause the front doors keyless entry/unlock and lock the car through door handles malfunction. This is a very common issue you can searched on internet that many 2020 Flying Spur are having this problem.
2020 Bentley Flying Spur · Electrical System · filed with NHTSA Dec 9, 2025 · ODI 11703964
The bad design of the Bentley Bentayga ventilation system at the front causes the screen to steam up all the time in humid weather making it very hard to see out the front window. You clean it and it is steamed again in 5 seconds. I have nearly hit a pedestrian because of the bad visibility on a relatively humid virginia day.
2017 Bentley Bentayga · Visibility/Wiper · filed with NHTSA Aug 31, 2017 · ODI 11020722
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group37 other manufacturer communications filed against these Bentley models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2057841/5 | Service bulletin | Aug 27, 2026 | Windscreen replacement criteria whilst under manufacturers warranty. |
| 2081236/2 | Service bulletin | Jul 17, 2026 | Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows… |
| 2080375/4 | Service bulletin | Jul 13, 2026 | Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings: • Incorrect operation / function of the f… |
| 2080375/2 | Service bulletin | May 19, 2026 | Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings • Incorrect operation / function of the fr… |
| 2081449/3 | Service bulletin | May 8, 2026 | Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB. Customer Statement Customers may report windows stop and reverse… |
| 2078277/35 | Service campaign | Apr 10, 2026 | Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the left and right hand… |
| 2078190/5 | Service bulletin | Mar 7, 2026 | AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling pe… |
| 2080872/1 | Service bulletin | Feb 12, 2026 | HVAC Auto Fan - Auto Function Not Operating Correctly. Customer Statement: Customers may report that the HVAC Auto function does not operate… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2069806/6 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2069806/6 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2069806/6 cover?
The manufacturer filed it against 36 model years: 2024 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2021 Bentley Bentayga, 2020 Bentley Bentayga, 2019 Bentley Bentayga and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.