Bentley bulletin 2062095.3
What it saysDTC's B14BF01 and /or B14A854 evident in address 0009 - Steering column will not adjust Customer Statement: -Steering column will not adjust in any direction NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Jun 21, 2023, received Jul 8, 2023, about the steering. It names 18 model years (2017–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDTC's B14BF01 and /or B14A854 evident in address 0009 - Steering column will not adjust Customer Statement: -Steering column will not adjust in any direction
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2062095.3 | Service bulletin | Jun 21, 2023 | 10238904 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Bentley Continental GT; 2019 Bentley Continental GT Cabrio; 2020 Bentley Continental GT Cabrio.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 18 complaints with NHTSA since 2015. 3 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On December 2, 2025 I was driving on interstate 26, and warning lights came on, at the same time steering locked up and was I unable to steer. I did manage to slowly leave right lane, about 200 yards, and enter shoulder. I turned off and restarted many times and finally the steering unlocked. In Sept. car was brought to dealer.
2021 Bentley Continental · Steering · filed with NHTSA Dec 13, 2025 · ODI 11704839
Bentley lane assist - major issue the Bentley lane assist is supposed to keep you in a lane, however twice now I have been travelling on a two way road and it has taken me with a violent steering manoeuvre into oncoming traffic.
2017 Bentley Bentayga · Steering · filed with NHTSA Sep 3, 2017 · ODI 11021244
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group13 other manufacturer communications filed against these Bentley models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2082806/1 | Service bulletin | Aug 11, 2026 | Steering Rack Requires Replacement | Bentayga | 17-18MY |
| 2072029/3 | Service bulletin | Mar 18, 2026 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. |
| ED80 | Service campaign | Jan 20, 2026 | EPAS harness over check | Continental GT | 26MY (SC26/01). Technical background: Bentley has been informed by one of its suppliers that an e… |
| 2075920/2 | Service bulletin | Jul 21, 2025 | Sporadic Diagnostic Trouble Codes (DTC’s) stored in Diagnostic Address 03 - 5F - 09 - 19 - 44 - 74 or D4 - D5. |
| 2073002/2 | Service bulletin | Feb 22, 2025 | Squeaking noise from the footwell whilst steering / manoeuvring at low speed. |
| 2072029/2 | Service bulletin | Feb 22, 2025 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. |
| 2073002/1 | Service bulletin | Feb 20, 2024 | Squeaking noise from the footwell whilst steering / maneuvering at low speed. Customer statement / workshop findings: Squeaking noises fro… |
| 2072029/1 | Service bulletin | Nov 10, 2023 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. Customer statement / workshop f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2062095.3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2062095.3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2062095.3 cover?
The manufacturer filed it against 18 model years: 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2021 Bentley Bentayga, 2020 Bentley Bentayga, 2018 Bentley Bentayga, 2017 Bentley Bentayga and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.