Bentley bulletin 2073002/1
What it saysSqueaking noise from the footwell whilst steering / maneuvering at low speed. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Feb 20, 2024, received Mar 7, 2024, about the steering. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSqueaking noise from the footwell whilst steering / maneuvering at low speed. Customer statement / workshop findings: Squeaking noises from the foot well whilst steering / maneuvering at low speed. Technical background: - Noise is apparent with steering input whilst steering / maneuvering at low speed - Noise is evident from the rubber collar on the lower steering column - Noise is apparent when the steering wheel is adjusted to the fully upwards position Tip: Forward and rearward position does not affect the noise - The rubber collar which is fitted to the intermediate steering shaft in some cases can contact the sealing boot
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2073002/1 | Service bulletin | Feb 20, 2024 | 10251433 | PDF, 290 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group9 other manufacturer communications filed against the Bentley Bentayga under the same component group (steering), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2082806/1 | Service bulletin | Aug 11, 2026 | Steering Rack Requires Replacement | Bentayga | 17-18MY |
| 2072029/3 | Service bulletin | Mar 18, 2026 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. |
| 2073002/2 | Service bulletin | Feb 22, 2025 | Squeaking noise from the footwell whilst steering / manoeuvring at low speed. |
| 2072029/2 | Service bulletin | Feb 22, 2025 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. |
| 2072029/1 | Service bulletin | Nov 10, 2023 | Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. Customer statement / workshop f… |
| 2056407.5 | Service bulletin | Oct 11, 2023 | Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from eit… |
| 2055540.4 | Service bulletin | Oct 11, 2023 | Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when ma… |
| 2060223/6 | Service bulletin | Aug 7, 2023 | During PDI - Steering wheel vibration and/or steering wheel is out of alignment. Customer statement / workshop findings: VERY IMPORTANT: T… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2073002/1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2073002/1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2073002/1 cover?
The manufacturer filed it against 4 model years: 2024 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2021 Bentley Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.