Audi bulletin TSB-2077014_1
What it saysThis bulletin provides information when there are cracking noises from the steering rack when steering. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Feb 24, 2025, received Mar 19, 2025, about the steering. It names 31 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when there are cracking noises from the steering rack when steering.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-2077014_1 | Service bulletin | Feb 24, 2025 | 11015769 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 31 model years this bulletin names have filed 421 complaints with NHTSA since 2015. 12 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Audi Q3. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel seized. The " Steering Failure " message was displayed. The vehicle was driven to the shoulder of the road.
2021 Audi Q3 · Steering · filed with NHTSA Aug 17, 2026 · ODI 11757395
Have had several instances where lane assist has suddenly turned the car into another lane, often following a crack in the road. Have nearly had accident related to this sudden loss of control. Dealership not helpful, declaring that everything is working fine.
2020 Audi Q3 · Steering · filed with NHTSA Apr 17, 2020 · ODI 11321422
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group50 other manufacturer communications filed against these Audi models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2074846_5 | Service bulletin | Sep 22, 2026 | This bulletin provides information about vibrations and rotational steering vibrations. |
| TSB_2065871_4 | Service bulletin | Sep 22, 2026 | This bulletin provides informaiton when DTC B200FF0 is stored. |
| TSB_2083284_1 | Service bulletin | Sep 14, 2026 | This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when whirring/humming noises are heard fro… |
| TSB_2074475_5 | Service bulletin | Aug 21, 2026 | This bulletin provides service information when DTC U0101000 is logged, lost communication with the TCM in diagnostic address 23. |
| TSB_2063546_5 | Service bulletin | Aug 21, 2026 | This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering. |
| TSB_2063528_5 | Service bulletin | Aug 21, 2026 | This bulletin provides service information when thre are engine noises in the vehicle interior. |
| TSB_2081590_2 | Service bulletin | Jul 21, 2026 | This Pending Service Solution (PSS) requests that technicians enter a record in the PSS database in instances when the sterring wheel pulsat… |
| TSB_2082756_1 | Service bulletin | Jul 20, 2026 | This bulletin provides informaiton when there is a rattling noise while steering shortly before full lock. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi TSB-2077014_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-2077014_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB-2077014_1 cover?
The manufacturer filed it against 31 model years: 2020 Audi A3, 2019 Audi A3, 2018 Audi A3, 2017 Audi A3, 2016 Audi A3, 2021 Audi Q3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.