Audi bulletin A9123502071986_2
What it saysThis bulletin provides information about instances where remote park assist plus is not working, the message "Connection to vehicle required" appears in the myAudi app. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Nov 21, 2023, received Dec 6, 2023, about the back over prevention. It names 29 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information about instances where remote park assist plus is not working, the message "Connection to vehicle required" appears in the myAudi app.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123502071986_2 | Service bulletin | Nov 21, 2023 | 10246202 | PDF, 338 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 29 model years this bulletin names have filed 95 complaints with NHTSA since 2015. 3 of them name Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group5 other manufacturer communications filed against these Audi models under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9024802059971_2 | Service bulletin | Mar 8, 2024 | This bulletin provides information for when the camera for the front driver assist systems fails to calibrate. |
| A9124612072873_1 | Service bulletin | Jan 30, 2024 | This bulletin provides information for when the volume control is not working with MIB3. |
| A9023552055188_7 | Service bulletin | Nov 15, 2023 | This bulletin provides information for when the individual overhead view cameras are inoperative, the picture is blurry or fogged up, DTCs B… |
| A9023522059891_5 | Service bulletin | Nov 10, 2023 | This bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started. |
| A9123412066110_3 | Service bulletin | Oct 31, 2023 | This bulletin provides information for when the message Park assist plus: currently unavailable is displayed in the MMI when locate in NY, V… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123502071986_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123502071986_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123502071986_2 cover?
The manufacturer filed it against 29 model years: 2024 Audi A6, 2023 Audi A6, 2024 Audi A7, 2023 Audi A7, 2024 Audi A8, 2023 Audi A8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.