Audi bulletin A6423962062828_3
What it saysThis bulletin provides information for when the rear side windows are milky/cloudy in appearance. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Nov 16, 2023, received Dec 6, 2023, about the visibility/wiper. It names 19 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the rear side windows are milky/cloudy in appearance.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A6423962062828_3 | Service bulletin | Nov 16, 2023 | 10245640 | PDF, 378 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 19 model years this bulletin names have filed 223 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group36 other manufacturer communications filed against these Audi models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2020552_15 | Service bulletin | Sep 22, 2026 | This bulletin provides service information regarding exterior glass cleaning. |
| TSB_20741717_15 | Service bulletin | Aug 11, 2026 | This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern. |
| TSB_2067557_2 | Service bulletin | May 15, 2026 | This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113). |
| TSB_2067716_3 | Service bulletin | Jan 21, 2026 | This bulletin provides information when the air conditioner is not working, or has a restricted function; leak at the O-ring. |
| TSB_2080034_1 | Service bulletin | Nov 20, 2025 | This bulletin provides information when the AC is not workoing; leak on air conditioner compressor. |
| TSB_2071139_5 | Service bulletin | Nov 11, 2025 | This bulletin provides information when it is not possible to adjust the blower setting; MIB3. |
| TSB_2041717_14 | Service bulletin | Sep 10, 2025 | This bujlletin provides information regarding the GFF test plan required for A/C compressor replacements regardless of the concern. |
| TSB_2061922_4 | Service bulletin | Apr 14, 2025 | This TSB provides information on proper documentation for visual complaints regarding the headlights and taillights. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A6423962062828_3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A6423962062828_3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A6423962062828_3 cover?
The manufacturer filed it against 19 model years: 2025 Audi Q8, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.