Audi bulletin A5723072064183_5
What it saysThis bulletin states to replace the outer door seal in instances where it has come loose. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated May 19, 2023, received Jun 6, 2023, about the structure. It names 32 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin states to replace the outer door seal in instances where it has come loose.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A5723072064183_5 | Service bulletin | May 19, 2023 | 10236621 | PDF, 515 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 32 model years this bulletin names have filed 578 complaints with NHTSA since 2015. 7 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My husband and son were driving down the road and the sunroof exploded causing glass shards to go everywhere. Temp was 43 degree. According to my husband, it sounded like a bomb went off. Both my husband and son were covered in glass. We had to pull small glass pieces from my son. The vehicle is currently at the dealership.
2019 Audi RS · Structure · filed with NHTSA Apr 3, 2023 · ODI 11515193
I was driving along the express way when I heard a loud explosion, I look up to see my sunroof exploded and there was glass all over the kids and I. The explosion was so loud I lost control of the car and almost veered off the road. It was terrifying. It happened last year in the winter then happened this year as well.
2018 Audi A5 · Structure · filed with NHTSA Jan 10, 2025 · ODI 11635186
The contact owns a 2023 Audi SQ8. While refueling the vehicle, the contact became aware that the electric actuator had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer, who confirmed that there was no emergency fuel door release. The vehicle was repaired.
2023 Audi SQ8 · Structure · filed with NHTSA Jan 22, 2026 · ODI 11712722
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group182 other manufacturer communications filed against these Audi models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2079787_3 | Service bulletin | Sep 21, 2026 | This bulletin probides information when there is moisture in the footwell, a musty smell in the passenger compartment. |
| TSB_2079213_4 | Service bulletin | Sep 18, 2026 | This bulletin provides information when the glass roof flickers. |
| TSB_2078648_4 | Service bulletin | Sep 18, 2026 | This bulletin provides information about billing for a broken sunroof glass panel. |
| TSB_2079747_3 | Service bulletin | Sep 17, 2026 | This bulletin provides information regarding various complaints about front or rear door locks. |
| TSB_2082875_1 | Service bulletin | Sep 14, 2026 | This Pending Service Solution (PSS) requests that technicians enter a record in the PSS databse in instances where the rear lid does not ope… |
| TSB_2073860_2 | Service bulletin | Sep 14, 2026 | This bulletin provides information when there are stails/marks on the sill panel trim. |
| TSB_2068999_5 | Service bulletin | Sep 8, 2026 | This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases. |
| TSB_2083113_1 | Service bulletin | Aug 26, 2026 | This bulletin provides information when the rear lid does not open or close fully. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A5723072064183_5 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A5723072064183_5 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A5723072064183_5 cover?
The manufacturer filed it against 32 model years: 2022 Audi A3, 2022 Audi A5, 2021 Audi A5, 2020 Audi A5, 2019 Audi A5, 2018 Audi A5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.