Audi service campaign 37P2
What it saysDue to a software error in the transmission control unit in affected DSG transmissions, certain fault codes that turn on the malfunction indicator lamp (MIL) cannot be cleared after completion of repairs to resolve… NHTSA’s full summary ↓
Audi filed this with NHTSA as a service campaign dated Jun 27, 2024, received Jul 2, 2024 — 4 documents under this number: Circular 37P2 (2 filings), Dealer 37P2 (2 filings). It names 18 model years (2019–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDue to a software error in the transmission control unit in affected DSG transmissions, certain fault codes that turn on the malfunction indicator lamp (MIL) cannot be cleared after completion of repairs to resolve the underlying problem with the transmission that turned on the MIL. This issue does not impact tailpipe emissions or vehicle drivability. Stored faults may prevent the vehicle from passing subsequent state inspection and maintenance testing.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Circular 37P2 | Service campaign | Jun 27, 2024 | 11003009 | |
| Circular 37P2 | Service campaign | Jun 27, 2024 | 11002940 | |
| Dealer 37P2 | Other | Jun 26, 2024 | 11003012 | |
| Dealer 37P2 | Other | Jun 26, 2024 | 11002943 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 434 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi 37P2 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37P2 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 37P2 cover?
The manufacturer filed it against 18 model years: 2024 Audi A4, 2024 Audi A5, 2024 Audi A6, 2020 Audi A6, 2019 Audi A6, 2024 Audi A7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.