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Owner complaints · Forward Collision Avoidance

2020 Tesla Model Y automatic emergency braking problems

137 of the 280 complaints owners filed with NHTSA about the 2020 Tesla Model Y name the automatic emergency braking (NHTSA’s “Forward Collision Avoidance” heading — forward collision warning and automatic emergency braking, including phantom braking). Filed under the same heading: 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

137 complaints 49% of this model year’s 18 reports a crash typically at 4k miles

What owners filed about the automatic emergency braking

Source: NHTSA complaint database
137complaints name the automatic emergency braking

18 of the 137 reports a crash · 0 a fire · 8 injuries. Self-reported, unverified.

Filed per year: 2020: 5 · 2021: 8 · 2022: 64 · 2023: 35 · 2024: 14 · 2025: 5 · 2026: 6

4kmiles, typically

Half of the 12 owners who gave an odometer reading reported the automatic emergency braking problem between 1,000 and 20,000 miles. A median of reports, not the life of a part.

49%of this model year’s complaints

280 complaints in all about the 2020 Tesla Model Y, 6 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Forward Collision Avoidance” means the same area of the vehicle, not one fault.

Across model years: Tesla Model Y automatic emergency braking problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the automatic emergency braking. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I saw the article today that other Tesla Model 3 and Model Y drivers were reporting phantom braking. My model Y has been doing this at a specific spot on the 5 Fwy south in the carpool lane in Santa Ana, CA. I now avoid that spot.
Forward Collision Avoidance Feb 17, 2022 NHTSA owner report
We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass.
Forward Collision Avoidance Feb 17, 2022 NHTSA owner report
While using the Tesla auto pilot in highway conditions the car would suddenly break or slow down as if the car was trying to avoid another car. There were no other cars in the area. This has happened several times but only in auto pilot
Forward Collision Avoidance Feb 17, 2022 NHTSA owner report
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist
Forward Collision Avoidance Feb 5, 2022 NHTSA owner report
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired.
Forward Collision Avoidance at 20,000 miles Feb 3, 2022 NHTSA owner report

What is on file about the automatic emergency braking

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are automatic emergency braking problems common on the 2020 Tesla Model Y?

They are documented: NHTSA holds 137 owner complaints naming the automatic emergency braking on this model year (49% of everything owners filed about it), and 1 recall is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the automatic emergency braking on the 2020 Tesla Model Y?

Yes — one campaign is filed under this heading: 21V846000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do automatic emergency braking problems show up on the 2020 Tesla Model Y?

Owners who gave an odometer reading reported it at a median of 4,000 miles; half of them between 1,000 and 20,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Forward Collision Avoidance" heading cover?

Forward collision warning and automatic emergency braking, including phantom braking. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.