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Owner complaints · Electrical System

2017 Tesla Model X electrical problems

72 of the 268 complaints owners filed with NHTSA about the 2017 Tesla Model X name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 14 manufacturer bulletins, 2 recalls, 11 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

72 complaints 27% of this model year’s 2 reports a crash typically at 30k miles

What owners filed about the electrical system

Source: NHTSA complaint database
72complaints name the electrical system

2 of the 72 reports a crash · 0 a fire · 3 injuries. Self-reported, unverified.

Filed per year: 2017: 1 · 2018: 2 · 2019: 1 · 2020: 19 · 2021: 24 · 2022: 9 · 2023: 6 · 2024: 7 · 2025: 2 · 2026: 1

30kmiles, typically

Half of the 38 owners who gave an odometer reading reported the electrical problem between 21,000 and 48,000 miles. A median of reports, not the life of a part.

27%of this model year’s complaints

268 complaints in all about the 2017 Tesla Model X, 1 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Tesla Model X electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Main control unit (mcu1) fails daily. It was first replaced within 2-4 months of purchased because of the black screen of death. Will lose AC, navigation, car lock, and many other things that make the car work properly. Tesla continues to delay any repair for years. This must be.
Electrical System Oct 20, 2020 NHTSA owner report
I have the mcu1 computer on my 2017 Tesla Model X. The turn signal stopped working and I had to reboot the computer. The car was in motion
Electrical System at 13,500 miles Sep 15, 2020 NHTSA owner report
The mcu (media control unit) also known as the infotainment center went out on my 2017 Tesla Model X. When this unit went out, I lost the ability to use the turn signals, the back up camera, most of the controls to change settings for the car and the car was no longer able to accept a charge.
Electrical System at 44,246 miles Aug 15, 2020 NHTSA owner report
Mcu has been super slow and un-usable. Cant use it to make any calls or use voice commands. It is super slow and tend to fail soon and Tesla is not ready to repair or replace it. Other issue I have is, rattling sound while driving and Tesla says its common. I do not expect this when I paid $90,000 for a car.
Electrical System at 14,000 miles Jul 30, 2020 NHTSA owner report
My mcu is starting to fail. My vehicle was built in 03/2017 and I have 50,000 miles. The mcu has become slower and less responsive over time. On 7/28/20 my mcu became completely responsive while driving and required me to stop the vehicle so that I can perform the 2 button reset.
Electrical System at 50,000 miles Jul 29, 2020 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigations

14 manufacturer bulletins filed under this heading

The 1 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the 2017 Tesla Model X

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2017 Tesla Model X?

They are documented: NHTSA holds 72 owner complaints naming the electrical system on this model year (27% of everything owners filed about it), and 14 manufacturer bulletins, 2 recalls, 11 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2017 Tesla Model X?

Yes — 2 campaigns are filed under this heading: 24V051000, 23V838000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2017 Tesla Model X?

Owners who gave an odometer reading reported it at a median of 30,000 miles; half of them between 21,000 and 48,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.