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Owner complaints · Suspension · every model year

Tesla Model S suspension problems, 2016–2026

387 of the 1,842 complaints owners filed with NHTSA about the Tesla Model S 2016–2026 name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). The loudest years: 2016 (209), 2017 (107), 2018 (20). Filed under the same heading across these years: 1 NHTSA investigation. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

387 complaints, 11 model years 21% of everything filed about the Model S typically at 11k miles

Tesla Model S suspension problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the suspensionShare of the year’sTypically atOn file under the heading
20260———the year →
2025233%——the year →
202425%——the year →
20230———the year →
202297%——the year →
2021169%—2 TSBsthe year →
20201418%——the year →
2019818%——the year →
20182012%15k—the year →
2017 in depth10725%14k1 investigationthe record →
2016 in depth20932%10k1 investigationthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the suspension. Nothing here is a rate.

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When the suspension complaints were filed, and at what mileage

Source: NHTSA complaint database
387complaints name the suspension, all years

Filed per calendar year, every model year together: 2016: 30 · 2017: 50 · 2018: 43 · 2019: 34 · 2020: 67 · 2021: 42 · 2022: 47 · 2023: 30 · 2024: 21 · 2025: 16 · 2026: 7

11kmiles, typically

Across the model years, half of the 239 owners who gave an odometer reading reported the suspension problem between 5,000 and 34,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the suspension, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Copart. Com/lot/19177347/photos the suspension has collapsed on all four wheels. The front lh wheel has been sliced completely in half which indicates it was gouged by a broken suspension part whilst still rotating. The hood of the car is almost undamaged which shows that all of the damage could not have been caused by a heavy impact.
Suspension at 5,000 miles Feb 27, 2017 NHTSA owner report
Here is another Tesla in the salvage yard. Copart. Com/lot/18901597/photos it has not been in a crash. Air-bags have not been deployed. The only thing wrong with this car is that the back wheel has gone all whompy. It is only by good fortune that this did not result in a crash causing death and injury.
Suspension at 40,000 miles Feb 25, 2017 NHTSA owner report
Please note that I AM not the owner of this vehicle. I have searched your database and it seems the actual owner has not filed a complaint. This car is in a salvage auction yard. It has a snapped suspension ball joint. Iaai.
Suspension at 2,000 miles May 15, 2018 NHTSA owner report
Here is another complaint about the Tesla suspensions falling apart. The owner of this car is a Tesla enthusiast who owns three teslas. I AM doubtful that he will make a complaint to NHTSA himself so I AM passing on this information in the public interest. Here is a link to the video he has just uploaded.
Suspension at 5,000 miles May 13, 2018 NHTSA owner report
Iaai. Com/vehicledetails/36845198?rownumber=5 the only damage is to the front lh side. The steel bumper attachment bar is undamaged which suggests that the damage was not the result of a frontal impact. Regardless of the cause of the damage the fact is that once again the cast monkey-metal steering knuckle has fractured in half.
Suspension at 20,000 miles Jul 18, 2020 NHTSA owner report

What is on file about the suspension, across the years

Source: NHTSA recalls, investigations and manufacturer communications

NHTSA investigation

Other systems with a record on the Tesla Model S

Source: the same files

Every system, every model year: Tesla Model S problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Tesla Model S years have the most suspension complaints?

2016, 209; 2017, 107; 2018, 20. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2025 (33%).

Is there a recall for the suspension on the Tesla Model S?

No recall campaign is filed under this heading on any of these model years. A bulletin is not a recall: it carries no federal duty to repair for free.

When do suspension problems show up on the Tesla Model S?

Owners who gave an odometer reading reported it at a median of 11,000 miles across the model years; half of them between 5,000 and 34,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Suspension" heading cover?

Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.