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Owner complaints · Suspension · every model year

Tesla Model 3 suspension problems, 2017–2027

318 of the 4,336 complaints owners filed with NHTSA about the Tesla Model 3 2017–2027 name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). The loudest years: 2018 (187), 2019 (83), 2020 (46). Filed under the same heading across these years: 1 manufacturer bulletin, 2 recall campaigns, 1 NHTSA investigation. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

318 complaints, 11 model years 7% of everything filed about the Model 3 typically at 10k miles

Tesla Model 3 suspension problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the suspensionShare of the year’sTypically atOn file under the heading
20270———the year →
202628%——the year →
20250——1 TSBthe year →
20240———the year →
20230——1 investigationthe year →
20220———the year →
20210——1 recallthe year →
20204610%3k6 TSBs · 1 recall · 1 investigationthe year →
2019 in depth8313%10k2 recalls · 1 investigationthe record →
2018 in depth18718%20k1 recall · 1 investigationthe record →
20170———the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the suspension. Nothing here is a rate.

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When the suspension complaints were filed, and at what mileage

Source: NHTSA complaint database
318complaints name the suspension, all years

Filed per calendar year, every model year together: 2018: 6 · 2019: 23 · 2020: 41 · 2021: 23 · 2022: 25 · 2023: 54 · 2024: 51 · 2025: 33 · 2026: 62

10kmiles, typically

Across the model years, half of the 105 owners who gave an odometer reading reported the suspension problem between 5,000 and 39,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the suspension, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Please note that I have used the VIN of a junkyard Model 3 to make this complaint since I do not yet have the VIN of the actual car. This is a complaint about Tesla suspension breakages. Here is a video which shows in great detail what happens when the bolt on the suspension fails. Youtube.
Suspension at 1,000 miles Jan 8, 2020 NHTSA owner report
Here is a Tesla Model 3 in the junkyard. Copart. Com/lot/60799809/photos it has not been in a collision, no air-bags have deployed. The front suspension has snapped apart. The cast alloy lower suspension arm has broken in half. This is clear evidence of a casting defect. Businessinsider. Com.
Suspension at 4,000 miles Dec 31, 2019 NHTSA owner report
Here is a Tesla in the junkyard. Iaai. Com/vehicledetails/36045205?rownumber=2 not in a crash, no air-bags deployed. Only damage is to the rh front area. The tire is badly worn away.
Suspension at 16,000 miles Sep 5, 2020 NHTSA owner report
Here is a 2019 Model 3 in the junkyard. Iaai. Com/vehicledetails/37267527?rownumber=6 not in a crash, no air-bags deployed, no bodywork damage. The front suspension has competely fallen to bits! What the fudge?? Are you afraid of elon or what? Have a great day. Keef
Suspension at 20,000 miles Aug 29, 2020 NHTSA owner report
upper control arm is creaking, extremely common problem, we need to demand a recall
Suspension May 6, 2024 NHTSA owner report

What is on file about the suspension, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

NHTSA investigation

1 manufacturer bulletin filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Tesla Model 3

Source: the same files

Every system, every model year: Tesla Model 3 problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Tesla Model 3 years have the most suspension complaints?

2018, 187; 2019, 83; 2020, 46. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2018 (18%).

Is there a recall for the suspension on the Tesla Model 3?

Yes — 2 campaigns are filed under this heading across these model years: 23V235000 (2019), 21V835000 (2021). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do suspension problems show up on the Tesla Model 3?

Owners who gave an odometer reading reported it at a median of 10,000 miles across the model years; half of them between 5,000 and 39,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Suspension" heading cover?

Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.