Manufacturer recall number

Tesla recall SB-24-00-012

Q: Is SB-24-00-012 the same recall as 24V554000?

Yes. SB-24-00-012 is Tesla’s own number for it; 24V554000 is NHTSA’s. One recall, two references.

Tesla calls it SB-24-00-012. NHTSA filed it as campaign 24V554000 on Jul 24, 2024: latches/locks/linkages on the 2020–2024 Tesla Model 3 and 3 other Tesla models, 1,849,638 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 24V554000 →Check a VIN at NHTSA Tesla’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
24V554000	2020–2024 Tesla Model 3 and 3 other Tesla models	Latches/Locks/Linkages	Jul 24, 2024	1,849,638	high

Problem Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened. Risk An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash. Fix Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

The manufacturer’s own words as filed for 24V554000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SB-24-00-012 is the number Tesla assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V554000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Tesla’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB-24-00-012 the same recall as 24V554000?

Yes. SB-24-00-012 is Tesla’s own number for it; 24V554000 is NHTSA’s. One recall, two references.

Which vehicles does SB-24-00-012 cover?

2020–2024 Tesla Model 3 and 3 other Tesla models, 1,849,638 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SB-24-00-012 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.