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Manufacturer recall number

Ram recall Y71

Ram calls it Y71. NHTSA filed it as campaign 21V728000 on Sep 21, 2021: exterior lighting on the 2019–2021 Ram Promaster City, 23,853 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V7280002019–2021 Ram Promaster CityExterior LightingSep 21, 202123,853minor
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Risk The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash. Fix Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

The manufacturer’s own words as filed for 21V728000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. Y71 is the number Ram assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V728000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is Y71 the same recall as 21V728000?

Yes. Y71 is Ram’s own number for it; 21V728000 is NHTSA’s. One recall, two references.

Which vehicles does Y71 cover?

2019–2021 Ram Promaster City, 23,853 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the Y71 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.