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Manufacturer recall number

Ram recall 97A

Ram calls it 97A. NHTSA filed it as campaign 23V654000 on Sep 28, 2023: back over prevention on the 2022–2024 Ram 1500 and 2 other Ram models, 272,911 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V6540002022–2024 Ram 1500 and 2 other Ram modelsBack Over PreventionSep 28, 2023272,911minor
Problem Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Fix Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

The manufacturer’s own words as filed for 23V654000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 97A is the number Ram assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V654000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 97A the same recall as 23V654000?

Yes. 97A is Ram’s own number for it; 23V654000 is NHTSA’s. One recall, two references.

Which vehicles does 97A cover?

2022–2024 Ram 1500 and 2 other Ram models, 272,911 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 97A repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.