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Manufacturer recall number

Mercedes-Benz recall VSX566ZP25

Mercedes-Benz calls it VSX566ZP25. NHTSA filed it as campaign 19V693000 and 1 other on Oct 2, 2019: unknown or other on the 2018–2019 Mercedes-Benz Metris and 1 other Mercedes-Benz model, 26 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V6930002018–2019 Mercedes-Benz Metris and 1 other Mercedes-Benz modelUnknown Or OtherOct 2, 201919high
19V2220002018–2019 Mercedes-Benz Metris and 1 other Mercedes-Benz modelUnknown Or OtherMar 20, 20197high
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks. Risk Failure to identify loose safety related parts can increase the risk of crash and injury. Fix DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

The manufacturer’s own words as filed for 19V693000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VSX566ZP25 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V693000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VSX566ZP25 the same recall as 19V693000?

Yes. VSX566ZP25 is Mercedes-Benz’s own number for it; 19V693000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does VSX566ZP25 cover?

2018–2019 Mercedes-Benz Metris and 1 other Mercedes-Benz model, 26 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VSX566ZP25 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.