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Manufacturer recall number

Mercedes-Benz recall VS3PRIDIBA

Mercedes-Benz calls it VS3PRIDIBA. NHTSA filed it as campaign 20V756000 on Dec 8, 2020: equipment on the 2019 Mercedes-Benz Sprinter, 9 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7560002019 Mercedes-Benz SprinterEquipmentDec 8, 20209high
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete. Risk If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury. Fix DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

The manufacturer’s own words as filed for 20V756000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS3PRIDIBA is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V756000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS3PRIDIBA the same recall as 20V756000?

Yes. VS3PRIDIBA is Mercedes-Benz’s own number for it; 20V756000 is NHTSA’s. One recall, two references.

Which vehicles does VS3PRIDIBA cover?

2019 Mercedes-Benz Sprinter, 9 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS3PRIDIBA repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.