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Manufacturer recall number

Mercedes-Benz recall VS3HVERSL

Mercedes-Benz calls it VS3HVERSL. NHTSA filed it as campaign 24V225000 on Mar 24, 2024: electrical system on the 2023 Mercedes-Benz Sprinter, 99 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V2250002023 Mercedes-Benz SprinterElectrical SystemMar 24, 202499critical
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power. Risk An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash. Fix Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

The manufacturer’s own words as filed for 24V225000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS3HVERSL is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V225000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS3HVERSL the same recall as 24V225000?

Yes. VS3HVERSL is Mercedes-Benz’s own number for it; 24V225000 is NHTSA’s. One recall, two references.

Which vehicles does VS3HVERSL cover?

2023 Mercedes-Benz Sprinter, 99 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS3HVERSL repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.