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Manufacturer recall number

Mercedes-Benz recall VS3HELI

Mercedes-Benz calls it VS3HELI. NHTSA filed it as campaign 19V591000 on Aug 12, 2019: exterior lighting on the 2019 Mercedes-Benz Sprinter, 8,243 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V5910002019 Mercedes-Benz SprinterExterior LightingAug 12, 20198,243minor
Problem Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely. Risk Reduced taillight visibility increases the risk of a crash. Fix MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

The manufacturer’s own words as filed for 19V591000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS3HELI is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V591000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS3HELI the same recall as 19V591000?

Yes. VS3HELI is Mercedes-Benz’s own number for it; 19V591000 is NHTSA’s. One recall, two references.

Which vehicles does VS3HELI cover?

2019 Mercedes-Benz Sprinter, 8,243 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS3HELI repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.