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HomeRecallsMercedes-Benz 2023090010/120002
Manufacturer recall number

Mercedes-Benz recall 2023090010/120002

Mercedes-Benz calls it 2023090010/120002. NHTSA filed it as campaign 23V629000 on Sep 11, 2023: trailer hitches on the 2023 Mercedes-Benz GLC-Class, 12,118 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V6290002023 Mercedes-Benz GLC-ClassTrailer HitchesSep 11, 202312,118high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing. Risk A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury. Fix Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

The manufacturer’s own words as filed for 23V629000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2023090010/120002 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V629000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2023090010/120002 the same recall as 23V629000?

Yes. 2023090010/120002 is Mercedes-Benz’s own number for it; 23V629000 is NHTSA’s. One recall, two references.

Which vehicles does 2023090010/120002 cover?

2023 Mercedes-Benz GLC-Class, 12,118 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2023090010/120002 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.