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Manufacturer recall number

Mercedes-Benz recall 2023060009

Mercedes-Benz calls it 2023060009. NHTSA filed it as campaign 23V405000 on Jun 5, 2023: electrical system on the 2022–2023 Mercedes-Benz EQE and 1 other Mercedes-Benz model, 8,281 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V4050002022–2023 Mercedes-Benz EQE and 1 other Mercedes-Benz modelElectrical SystemJun 5, 20238,281high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power. Risk A loss of drive power can increase the risk of a crash. Fix Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

The manufacturer’s own words as filed for 23V405000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2023060009 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V405000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2023060009 the same recall as 23V405000?

Yes. 2023060009 is Mercedes-Benz’s own number for it; 23V405000 is NHTSA’s. One recall, two references.

Which vehicles does 2023060009 cover?

2022–2023 Mercedes-Benz EQE and 1 other Mercedes-Benz model, 8,281 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2023060009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.