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Manufacturer recall number

Mercedes-Benz recall 2019020012

Mercedes-Benz calls it 2019020012. NHTSA filed it as campaign 18V839000 on Nov 27, 2018: seat belts on the 2019 Mercedes-Benz C-Class and 2 other Mercedes-Benz models, 4,969 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V8390002019 Mercedes-Benz C-Class and 2 other Mercedes-Benz modelsSeat BeltsNov 27, 20184,969high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash. Risk If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury. Fix MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.

The manufacturer’s own words as filed for 18V839000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2019020012 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V839000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2019020012 the same recall as 18V839000?

Yes. 2019020012 is Mercedes-Benz’s own number for it; 18V839000 is NHTSA’s. One recall, two references.

Which vehicles does 2019020012 cover?

2019 Mercedes-Benz C-Class and 2 other Mercedes-Benz models, 4,969 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2019020012 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.