⌘K
HomeRecallsMercedes-Benz 2017120009
Manufacturer recall number

Mercedes-Benz recall 2017120009

Mercedes-Benz calls it 2017120009. NHTSA filed it as campaign 17V714000 on Nov 14, 2017: steering on the 2017 Mercedes-Benz E-Class and 1 other Mercedes-Benz model, 72 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V7140002017 Mercedes-Benz E-Class and 1 other Mercedes-Benz modelSteeringNov 14, 201772high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled. Risk If the power steering assist is unexpectedly disabled, it may increase the risk of a crash. Fix MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

The manufacturer’s own words as filed for 17V714000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2017120009 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V714000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2017120009 the same recall as 17V714000?

Yes. 2017120009 is Mercedes-Benz’s own number for it; 17V714000 is NHTSA’s. One recall, two references.

Which vehicles does 2017120009 cover?

2017 Mercedes-Benz E-Class and 1 other Mercedes-Benz model, 72 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2017120009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.