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Manufacturer recall number

Kia recall SC326

Kia calls it SC326. NHTSA filed it as campaign 24V757000 on Oct 10, 2024: electrical system on the 2024–2025 Kia EV9, 14,163 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V7570002024–2025 Kia EV9Electrical SystemOct 10, 202414,163high
Problem Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays." Risk An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. Fix The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

The manufacturer’s own words as filed for 24V757000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC326 is the number Kia assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V757000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC326 the same recall as 24V757000?

Yes. SC326 is Kia’s own number for it; 24V757000 is NHTSA’s. One recall, two references.

Which vehicles does SC326 cover?

2024–2025 Kia EV9, 14,163 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC326 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.