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Manufacturer recall number

Chevrolet recall N232414720

Chevrolet calls it N232414720. NHTSA filed it as campaign 23V549000 on Aug 3, 2023: steering on the 2024 Chevrolet and GMC, 3,893 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V5490002024 Chevrolet and GMCSteeringAug 3, 20233,893high
Problem General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm. Risk A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash. Fix Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

The manufacturer’s own words as filed for 23V549000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. N232414720 is the number Chevrolet assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V549000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is N232414720 the same recall as 23V549000?

Yes. N232414720 is Chevrolet’s own number for it; 23V549000 is NHTSA’s. One recall, two references.

Which vehicles does N232414720 cover?

2024 Chevrolet and GMC, 3,893 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the N232414720 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.