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NHTSA campaign 25V197000 · manufacturer recall 25S31

2018–2020 Ford and Lincoln: seat belts recall

Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

high 112,951 vehicles affected 27% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend. Risk Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash. Fix Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Reported to NHTSA May 23, 2025 by Ford Motor Company, owners notified Oct 22, 2025.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A seat belt pretensioner that inadvertently locks and prevents the belt from retracting or extending can fail to restrain an occupant in a crash, materially reducing occupant protection.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

Which vehicles are covered

Source: NHTSA campaign 25V197000

Vehicles built Sep 1, 2018 to Jul 31, 2020 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2018 Ford ExpeditionLarge SUVF14
2019 Ford ExpeditionLarge SUVD11
2020 Ford ExpeditionLarge SUVF18
2018 Lincoln NavigatorLarge SUVF12
2019 Lincoln NavigatorLarge SUVD10
2020 Lincoln NavigatorLarge SUVF13

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 27%

of the campaign

4 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 25V197000 · the manufacturer calls it 25S31

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

NHTSA’s investigation file links this recall to recall query RQ24015.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 25S31 the same recall as 25V197000?

Yes. 25S31 is the number Ford Motor Company uses for this campaign in its own paperwork and in the letter it sends owners. 25V197000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Sep 1, 2018 to Jul 31, 2020. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. NHTSA’s investigation file links this recall to recall query RQ24015. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.