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NHTSA campaign 24V720000

2020–2024 Jeep Grand Cherokee and 1 other Jeep model: electrical system recall

A vehicle fire while parked or driving can increase the risk of injury.

critical154,032 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemChrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.RiskA vehicle fire while parked or driving can increase the risk of injury.FixThis recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Reported to NHTSA Sep 27, 2024 by Chrysler (FCA US, LLC), owners notified Dec 16, 2024.

Which vehicles are covered

Source: NHTSA campaign 24V720000
Model yearClassSafety SignalRecalls on file
2022 Jeep Grand CherokeeLarge SUVF24
2023 Jeep Grand CherokeeLarge SUVF23
2024 Jeep Grand CherokeeLarge SUVF18
2020 Jeep WranglerCompact SUVF13
2021 Jeep WranglerCompact SUVF17
2022 Jeep WranglerCompact SUVF16
2023 Jeep WranglerCompact SUVF16
2024 Jeep WranglerCompact SUVF14

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.
  • Owner letter PDF — The letter mailed to registered owners, in full.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 24V720000 · the manufacturer calls it 95B

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.