2021–2023 Subaru Crosstrek and 3 other Subaru models: power train recall
An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
What was reported
Source: manufacturer filing, 49 CFR Part 573Reported to NHTSA Nov 9, 2023 by Subaru of America, Inc, owners notified Jan 8, 2024.
What that means, in plain English
Source: WhichTrim's reading of the filing above — not NHTSA's wordingLoss of rearview camera display and reverse lights when backing reduces the driver's ability to detect obstacles or pedestrians, creating a realistic crash risk during reversing maneuvers.
Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.
The fix, from the dealer bulletin
Source: NHTSA remedy instructions and dealer noticeParts named
| Part number | Description | Qty |
|---|---|---|
| 99804AN070 |
Special tools
- Tool Description Image Details REMOVER-PIN (Part Number: 99804AN070)
- For removing the spring pin 5mm pin punch (Tip diameter 4.8mm) For installing the spring pin 4mm pin punch (Tip diameter
- For adjusting the inhibitor switch M5x10mm bolt For spring pin insertion guide 3M 401 Masking Tape (or equivalent)
- For protecting the gear selector cable boot NOTE: The Pin Removal Tool (99804AN070) will be automatically shipped to all
Torque
- Reconnect the negative battery cable to the battery sensor. Torque to 7.5Nm (5.5ft.-lbs
The advisory, as filed: “Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied.”
Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign WRQ-23). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.
Which vehicles are covered
Source: NHTSA campaign 23V755000Vehicles built Feb 8, 2021 to Aug 25, 2022 — a VIN outside that window is not part of this campaign even if the year, make and model match.
| Model year | Class | Safety Signal | Recalls on file |
|---|---|---|---|
| 2021 Subaru Crosstrek | Compact SUV | B | 2 |
| 2022 Subaru Forester | Compact SUV | A | 1 |
| 2021 Subaru Legacy | Midsize Sedan | C | 3 |
| 2022 Subaru Legacy | Midsize Sedan | B | 2 |
| 2023 Subaru Legacy | Midsize Sedan | B | 2 |
| 2021 Subaru Outback | Compact SUV | C | 4 |
| 2022 Subaru Outback | Compact SUV | C | 4 |
| 2023 Subaru Outback | Compact SUV | B | 2 |
Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.
How much of it has been fixed
Source: manufacturer quarterly report, 49 CFR 573.7of the campaign
The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.
This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.
It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.
The federal paperwork
Source: nhtsa.govFiled documents
Check one specific vehicle
A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.
Campaign 23V755000 · the manufacturer calls it WRQ-23
Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.
A recall covers a build range. Only your VIN settles it.
Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.
Common questions
Source: NHTSA, 49 CFR Part 573Is WRQ-23 the same recall as 23V755000?
Yes. WRQ-23 is the number Subaru of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V755000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.
Does this recall repair cost anything?
No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.
How do I know whether my vehicle is included?
By VIN, not by model year. This campaign covers vehicles built Feb 8, 2021 to Aug 25, 2022. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.
What if the repair is not available yet?
It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.
What did the manufacturer say was wrong?
The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.
Who started this recall?
NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.