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Federal filingsHome›Recalls› 23V312000
NHTSA campaign 23V312000 · manufacturer recall 57J5/57J8

2021–2022 Volkswagen ID.4: structure recall

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

high 35,325 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh. Risk A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury. Fix Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Reported to NHTSA May 3, 2023 by Volkswagen Group of America, Inc, owners notified Sep 13, 2023.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A door opening unexpectedly while in motion can eject occupants or compromise structural protection in a crash, but the failure is limited to speeds below 9 mph and under high lateral forces, making it serious but not a full loss of vehicle control at speed.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
11B-837-205-ARGRU HANDLE (driver front)
11A-837-205-BRGRU HANDLE (driver rear)
11A-837-206-CBGRU HANDLE (passenger front)
11A-837-206-CFGRU HANDLE (passenger rear)
11K-867-129Foam Pad
10B867197BCOVER (driver front – black)
10B867198BCOVER (passenger front – black)
10A867227BCOVER (driver rear – black)
10A867228BCOVER (passenger rear – black)

Special tools

  • (if door handle requires replacement) Wedge Set -T10383-
  • (or equivalent) Elbow Assembly Tool -T10118-
  • (or equivalent) Release Tool -T10615-
  • Required Tools (for software update) Battery Tester/Charger -VAS5908-
  • Diagnostics Interface W-LAN -VAS6154A-
  • Diagnostic Tester -VAS6150D-
  • (or higher) USB Module -VAS6154/4A-
  • (included with -VAS6154A-)

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 57J5/57J8). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V312000
Model yearClassSafety SignalRecalls on file
2021 Volkswagen ID.4Compact SUVF11
2022 Volkswagen ID.4Compact SUVD7

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V312000 · the manufacturer calls it 57J5/57J8

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 57J5/57J8 the same recall as 23V312000?

Yes. 57J5/57J8 is the number Volkswagen Group of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V312000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.