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Owner complaints · Service Brakes

2017 Ram 2500 brake problems

518 of the 696 complaints owners filed with NHTSA about the 2017 Ram 2500 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). Filed under the same heading: 1 recall, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

518 complaints 74% of this model year’s 7 reports a crash 1 a fire typically at 60k miles

What owners filed about the brakes

Source: NHTSA complaint database
518complaints name the brakes

7 of the 518 reports a crash · 1 a fire · 2 injuries. Self-reported, unverified.

Filed per year: 2018: 1 · 2019: 4 · 2020: 8 · 2021: 12 · 2022: 30 · 2023: 178 · 2024: 148 · 2025: 69 · 2026: 68

60kmiles, typically

Half of the 101 owners who gave an odometer reading reported the brake problem between 42,000 and 113,000 miles. A median of reports, not the life of a part.

74%of this model year’s complaints

696 complaints in all about the 2017 Ram 2500, 68 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Service Brakes” means the same area of the vehicle, not one fault.

Across model years: Ram 2500 brake problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Brake pedal goes to the floor only while at slow speeds and stopped. Ram stated its normal for truck to have soft brakes when stopped or slower driving. With the soft pedal sinking to the it seems to be a safety factor as it don't have full braking pressure to hold the vehicle still while on an incline.
Service Brakes at 32,000 miles Sep 3, 2020 NHTSA owner report
Driving 2017 dodge Ram 2500 4X4 on paved rural roadway traveling 50mph when steering wheel lost tension and would not steer appropriately. Vehicle began to lose traction and correction was not possible. While when driver attempted to brake, brake pedal was pressed firmly and did not brake.
Service Brakes at 70,000 miles Aug 25, 2020 NHTSA owner report
Service antilock brake system and traction control error while driving. First started shortly after repair for steering recall (required welding) in december 2019, vehicle miles ~23,500. This would occur without warning, irrelevant to road, weather conditions. The issue persisted, comes and goes, progressively getting worse over time.
Service Brakes at 23,000 miles Jul 22, 2020 NHTSA owner report
The contact owns a 2017 Ram 2500. The contact stated that while her husband was driving at about 75 MPH, on cruise control and accelerated to overtake another vehicle, the throttle stuck without warning. He managed to pull the vehicle to the side and putting it in neutral, and was able to stop the vehicle.
Service Brakes at 48,630 miles Jul 6, 2020 NHTSA owner report
When driving the vehicle, the ABS and traction control lights simultaneously activate, bells start ringing and a notification in the display screen. The issue started in october of 2019 when still in warranty. The dealer could not find a problem and claimed no codes.
Service Brakes Apr 1, 2020 NHTSA owner report

What is on file about the brakes

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

NHTSA investigation

Trouble codes named on this system

C0020 C0042 P0572

Codes a bulletin or an owner’s complaint about the 2017 Ram 2500 names on this model year; a code with a record of its own links it.

Other systems with a record on the 2017 Ram 2500

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are brake problems common on the 2017 Ram 2500?

They are documented: NHTSA holds 518 owner complaints naming the brakes on this model year (74% of everything owners filed about it), and 1 recall, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the brakes on the 2017 Ram 2500?

Yes — one campaign is filed under this heading: 24V896000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do brake problems show up on the 2017 Ram 2500?

Owners who gave an odometer reading reported it at a median of 60,000 miles; half of them between 42,000 and 113,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.