2020 Ram 1500 visibility and wiper problems
63 of the 631 complaints owners filed with NHTSA about the 2020 Ram 1500 name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). Filed under the same heading: 99 manufacturer bulletins, 3 recalls. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the wipers, glass and mirrors
Source: NHTSA complaint database0 of the 63 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.
Filed per year: 2019: 1 · 2020: 4 · 2021: 4 · 2022: 12 · 2023: 17 · 2024: 12 · 2025: 10 · 2026: 3
Half of the 17 owners who gave an odometer reading reported the visibility and wiper problem between 7,000 and 46,000 miles. A median of reports, not the life of a part.
631 complaints in all about the 2020 Ram 1500, 3 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Visibility/Wiper” means the same area of the vehicle, not one fault.
Across model years: Ram 1500 visibility and wiper problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the wipers, glass and mirrors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The drivers side sun visor will break loose in its mount and drop into the drivers line of vision without warning if the right holder is not engaged. It dropped on me while turning westward onto the evening sun. It completely blocked my view of the road and oncoming traffic.
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked at the residence in the driveway, he became aware that the driver’s side rear window had shattered outwards. The contact stated that there was no impact to the window to cause the window to shatter.
This incident happened to me yesterday afternoon around 3pm in Syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road.
Driver side sun visor unexpectedly failed causing a visibility safety concern. The plastic holder for the sun visor broke at the base thus failed to hold the visor in place. The driver sun visor only see normal usage, pulling out and in and sliding back and forth. There were no excessive force and/or coercion.
A crack has appeared on the top plastic frame of my rear window and noticed moisture starting to seep through. I noticed the moisture after my truck being parked in my driveway during some rain. Truck only has 13k miles on it
What is on file about the wipers, glass and mirrors
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 24V754000 ModerateOct 10, 2024 · 31,676 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- 20V622000 HighOct 8, 2020 · 19,075 vehicles
- Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- 20V208000 ModerateApr 9, 2020 · 425,599 vehicles
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
99 manufacturer bulletins filed under this heading
The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Trouble codes named on this system
Codes a bulletin or an owner’s complaint about the 2020 Ram 1500 names on this model year; a code with a record of its own links it.
Other systems with a record on the 2020 Ram 1500
Source: the same files- engine problems 165 complaints
- electrical problems 162 complaints
- fuel system problems 76 complaints
- transmission and drivetrain problems 62 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre visibility and wiper problems common on the 2020 Ram 1500?
They are documented: NHTSA holds 63 owner complaints naming the wipers, glass and mirrors on this model year (10% of everything owners filed about it), and 99 manufacturer bulletins, 3 recalls are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the wipers, glass and mirrors on the 2020 Ram 1500?
Yes — 3 campaigns are filed under this heading: 24V754000, 20V622000, 20V208000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do visibility and wiper problems show up on the 2020 Ram 1500?
Owners who gave an odometer reading reported it at a median of 25,000 miles; half of them between 7,000 and 46,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Visibility/Wiper" heading cover?
Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.