2021 Polestar 2 backup camera and parking sensor problems
123 of the 147 complaints owners filed with NHTSA about the 2021 Polestar 2 name the backup camera and parking sensors (NHTSA’s “Back Over Prevention” heading — the backup camera and rear parking sensors). Filed under the same heading: 3 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the backup camera and parking sensors
Source: NHTSA complaint database4 of the 123 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2024: 12 · 2025: 97 · 2026: 14
Too few of these complaints carry an odometer reading to say when the problem shows up.
147 complaints in all about the 2021 Polestar 2, 14 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Back Over Prevention” means the same area of the vehicle, not one fault.
Across model years: Polestar 2 backup camera and parking sensor problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the backup camera and parking sensors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2021 Polestar Polestar 2. The contact stated while reversing, the contact became aware that the rearview camera failed to display an image, with the message "Camera Temporarily Unavailable". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required.
The ADAS when reversing does not work properly. While reversing, not only is the ADAS operational but the rear camera is displayed on the infotainment screen, however, over the past year occurring more frequently the screen indicates it's unavailability and we are forced to reverse without the camera.
Backup camera frequently freezes or crashes. Regularly the image will freeze and or flicker. It is also common the camera becomes unavailable displaying an error: camera is temporary unavailable
The backup camera intermittently fails to load when the vehicle is placed in reverse. While in reverse, the backup camera will occasionally cut out
Rear backup camera consistently goes out when in reverse. Message on display that camera is not available. Car has poor rear visibility when backing up, the camera going out creates a safety hazard and may result in an accident
What is on file about the backup camera and parking sensors
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 25V615000 ModerateSep 15, 2025 · 27,816 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- 25V280000 ModerateApr 25, 2025 · 27,816 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- 24V477000 MinorJun 26, 2024 · 25,825 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
NHTSA investigation
- RQ25004 Loss of rear-view camera imageopened Jul 9, 2025 · closed Aug 28, 2026
- On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280. Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the r…
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre backup camera and parking sensor problems common on the 2021 Polestar 2?
They are documented: NHTSA holds 123 owner complaints naming the backup camera and parking sensors on this model year (84% of everything owners filed about it), and 3 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the backup camera and parking sensors on the 2021 Polestar 2?
Yes — 3 campaigns are filed under this heading: 25V615000, 25V280000, 24V477000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do backup camera and parking sensor problems show up on the 2021 Polestar 2?
Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.
What does NHTSA's "Back Over Prevention" heading cover?
The backup camera and rear parking sensors. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.