2020 Jeep Wrangler steering problems
238 of the 610 complaints owners filed with NHTSA about the 2020 Jeep Wrangler name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). Filed under the same heading: 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the steering
Source: NHTSA complaint database6 of the 238 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.
Filed per year: 2019: 22 · 2020: 101 · 2021: 20 · 2022: 15 · 2023: 31 · 2024: 19 · 2025: 17 · 2026: 13
Half of the 87 owners who gave an odometer reading reported the steering problem between 0 and 4,000 miles. A median of reports, not the life of a part.
610 complaints in all about the 2020 Jeep Wrangler, 13 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Steering” means the same area of the vehicle, not one fault.
Across model years: Jeep Wrangler steering problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the steering. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
While driving at highway speeds, the steering become sloppy and unresponsive. This causes the vehicle to wander from side to side. The steering is loose, so any correction to prevent the wandering is not enough or too much. This causes a loop where the wandering becomes side to side driving.
The steering is very loose and extremely dangerous on the highway. While driving on the highway, it is extremely difficult to steer straight. I have to make large steering wheel adjustments just to remain in the lane. Driving this Jeep is very unsafe at highway speeds
We purchased this 2020 Jeep on 09/03/2019 and the same day noticed an issue with the steering. It would sway in the lane and you constantly have to correct it. I notified the dealer immediately and got almost zero response. I drove it to the dealership the next day and was told they were aware of the problem but didn't have a fix for it.
New 2020 Wrangler unlimited rubicon just a week old. Been into dealer 3 of those 7 days for the following: 1.) significant pull to the right on flat surface streets or highways regardless of speed. Alignment was done and in specs, yet the problem exists. Rotated tires back to back and side to side..no fix.
Driving at highway speeds, the steering feels loose and the Jeep tends to wander left and right. Under certain circumstances, such as curves in the highway, especially going downhill, controlling the direction of the vehicle becomes difficult and scary.
What is on file about the steering
Source: NHTSA recalls, investigations and manufacturer communicationsNHTSA investigation
- PE24024 Underhood firesopened Sep 6, 2024 · closed Sep 24, 2026
- On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd…
Trouble codes named on this system
Codes a bulletin or an owner’s complaint about the 2020 Jeep Wrangler names on this model year; a code with a record of its own links it.
Other systems with a record on the 2020 Jeep Wrangler
Source: the same files- electrical problems 179 complaints
- engine problems 60 complaints
- suspension problems 51 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre steering problems common on the 2020 Jeep Wrangler?
They are documented: NHTSA holds 238 owner complaints naming the steering on this model year (39% of everything owners filed about it), and 1 NHTSA investigation is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the steering on the 2020 Jeep Wrangler?
No recall campaign is filed under this heading for this model year (there are 13 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do steering problems show up on the 2020 Jeep Wrangler?
Owners who gave an odometer reading reported it at a median of 700 miles; half of them between 0 and 4,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Steering" heading cover?
The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.