2020 Jeep Gladiator Pickup steering problems
181 of the 483 complaints owners filed with NHTSA about the 2020 Jeep Gladiator Pickup name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). Filed under the same heading: 54 manufacturer bulletins. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the steering
Source: NHTSA complaint database2 of the 181 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2019: 28 · 2020: 80 · 2021: 14 · 2022: 13 · 2023: 23 · 2024: 8 · 2025: 13 · 2026: 2
Half of the 90 owners who gave an odometer reading reported the steering problem between 0 and 5,000 miles. A median of reports, not the life of a part.
483 complaints in all about the 2020 Jeep Gladiator Pickup, 2 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Steering” means the same area of the vehicle, not one fault.
Across model years: Jeep Gladiator Pickup steering problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the steering. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2020 Jeep Gladiator. While driving various speeds, the steering wheel became very loose. The vehicle was taken to martin swanty chrysler dodge Jeep ram (2640 e andy devine ave, kingman, az 86401), but the cause of the failure was not determined. The manufacturer was notified of the failure.
My 2020 Jeep Gladiator wanders off the road I have to keep trying to stay in lane. When I came to the red light stop the other driver asked me if I was ok basically thinking I was drunk driving. Took it to the dealer service and they said its normal with jeeps.
Jeep has loose steering going straight down a road . Been to two dealer to have corrected and neither could correct ! Very uncomfortable with this condition !
I now have over 5,000 miles on my new Jeep jt. Since day one the steering has been so sloppy above 10mph that I often wander out of my lane. The dealer said that this was a "Jeep thing" and get used to it. I currently own 9 jeeps, the oldest being a 1967 kaiser. This is not a "Jeep thing". All of my other jeeps drive normally.
The steering has a very excessive amount of "play" in it. Where while driving there seems to be a dead spot or lack of steering response to moving the steering wheel. Especially noticeable on the highway and while towing. The vehicle wanders back and forth across the lane. Can become dangerous at times
What is on file about the steering
Source: NHTSA recalls, investigations and manufacturer communications54 manufacturer bulletins filed under this heading
The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Trouble codes named on this system
Codes a bulletin or an owner’s complaint about the 2020 Jeep Gladiator Pickup names on this model year; a code with a record of its own links it.
Other systems with a record on the 2020 Jeep Gladiator Pickup
Source: the same files- electrical problems 185 complaints
- transmission and drivetrain problems 55 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre steering problems common on the 2020 Jeep Gladiator Pickup?
They are documented: NHTSA holds 181 owner complaints naming the steering on this model year (37% of everything owners filed about it), and 54 manufacturer bulletins are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the steering on the 2020 Jeep Gladiator Pickup?
No recall campaign is filed under this heading for this model year (there are 7 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do steering problems show up on the 2020 Jeep Gladiator Pickup?
Owners who gave an odometer reading reported it at a median of 1,000 miles; half of them between 0 and 5,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Steering" heading cover?
The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.