⌘K
HomeRecallsInvestigations RQ25003
NHTSA defect investigation · Recall Query

Ram recall query RQ25003

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure. NHTSA’s Office of Defects Investigation opened this recall query about the automatic transmission on 30 model years (2013–2018). Opened Jul 3, 2025 and still open — 15 months so far, against NHTSA’s goal of eight months for a recall query. open

What NHTSA says

Source: Office of Defects Investigation, as filed

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks. The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever. The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100. Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition. Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Stage Recall Query — NHTSA works to complete one within eight months Opened Jul 3, 2025 Closed still open Manufacturer Chrysler (FCA US, LLC) Components Power Train › Automatic Transmission, Power Train › Automatic Transmission › Gear Position Indication (Prndl)

A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one is open. Nothing is owed on the vehicle today; if it becomes a recall, owners are written to and the repair is free. The moment to know is the day the campaign number appears — Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, or take a free one-line alert by model year.

Model years it names

Source: as NHTSA filed them

Also named on model years this site has no page for: 2013 Ram 1500; 2014 Ram 1500; 2015 Ram 1500; 2013 Ram 2500; 2014 Ram 2500; 2015 Ram 2500; 2013 Ram 3500; 2014 Ram 3500; 2015 Ram 3500; 2013 Ram 4500; 2014 Ram 4500; 2015 Ram 4500; 2016 Ram 4500; 2017 Ram 4500; 2018 Ram 4500; 2013 Ram 5500; 2014 Ram 5500; 2015 Ram 5500; 2016 Ram 5500; 2017 Ram 5500; 2018 Ram 5500.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is RQ25003 a recall?

No. A recall query is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one has not produced one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is RQ25003 still open?

Yes, as of NHTSA’s latest file: opened Jul 3, 2025, 15 months ago.

Which vehicles does RQ25003 cover?

NHTSA opened it on 30 model years: 2018 Ram 1500, 2017 Ram 1500, 2016 Ram 1500, 2018 Ram 2500, 2017 Ram 2500, 2016 Ram 2500 and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.