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Owner complaints · Power Train

2017 GMC Acadia transmission and drivetrain problems

237 of the 704 complaints owners filed with NHTSA about the 2017 GMC Acadia name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). Filed under the same heading: 112 manufacturer bulletins, 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

237 complaints 34% of this model year’s 4 reports a crash typically at 36k miles

What owners filed about the transmission and drivetrain

Source: NHTSA complaint database
237complaints name the transmission and drivetrain

4 of the 237 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.

Filed per year: 2016: 1 · 2017: 5 · 2018: 11 · 2019: 49 · 2020: 62 · 2021: 16 · 2022: 14 · 2023: 13 · 2024: 30 · 2025: 28 · 2026: 8

36kmiles, typically

Half of the 156 owners who gave an odometer reading reported the transmission and drivetrain problem between 25,000 and 53,000 miles. A median of reports, not the life of a part.

34%of this model year’s complaints

704 complaints in all about the 2017 GMC Acadia, 8 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Power Train” means the same area of the vehicle, not one fault.

Across model years: GMC Acadia transmission and drivetrain problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

When the car is parked on a flat surface (inside the garage, parking garage, parking lot), the car will display "shift to park" when it is already in park. The accessories stay on until the driver is able to get the car's computer to notice the car is in park
Power Train at 14,000 miles Aug 19, 2018 NHTSA owner report
Placed the vehicle in park, it was stationary and it rolled forward. Message in the info center said "shift to park". I was parking in a mall parking lot. This has occurred 5 times. I can push the gearshift back and forth and then it can be turned off and the message will disappear.
Power Train at 21,000 miles Aug 9, 2018 NHTSA owner report
The contact owns a 2017 Gmc Acadia. While the vehicle was engaged in park with the engine running, it inadvertently rolled away. As a result, the occupant was struck by the door and the vehicle ran over the occupant's foot. Medical attention was required. The vehicle continued to roll away and rear ended another vehicle.
Power Train at 3,002 miles Aug 7, 2018 NHTSA owner report
When the vehicle is in park and you try to turn it off with the start/stop button an on dash error code of "shift to park" appears even though the vehicle is clearly in park. You are not able to turn the vehicle off.
Power Train at 36,900 miles Jun 6, 2018 NHTSA owner report
A message shift to park kept appearing when the car was in park and shut off. Then I put the car in reverse and the entire care locked up. (a message from Gmc -general motors llc (GM) is recalling certain 2018 chevrolet equinox and Gmc terrain vehicles and 2017-2018 Gmc Acadia vehicles.
Power Train May 22, 2018 NHTSA owner report

What is on file about the transmission and drivetrain

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

112 manufacturer bulletins filed under this heading

The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P0557 P0558

Codes a bulletin or an owner’s complaint about the 2017 GMC Acadia names on this model year; a code with a record of its own links it.

Other systems with a record on the 2017 GMC Acadia

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are transmission and drivetrain problems common on the 2017 GMC Acadia?

They are documented: NHTSA holds 237 owner complaints naming the transmission and drivetrain on this model year (34% of everything owners filed about it), and 112 manufacturer bulletins, 1 recall are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the transmission and drivetrain on the 2017 GMC Acadia?

Yes — one campaign is filed under this heading: 17V516000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the 2017 GMC Acadia?

Owners who gave an odometer reading reported it at a median of 36,128 miles; half of them between 25,000 and 53,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.