2019 Ford Flex body and structure problems
58 of the 251 complaints owners filed with NHTSA about the 2019 Ford Flex name the body and structure (NHTSA’s “Structure” heading — body panels, frame, roof rails, trim and glass as fitted). Filed under the same heading: 4 manufacturer bulletins, 1 recall, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the body and structure
Source: NHTSA complaint database3 of the 58 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2021: 1 · 2024: 3 · 2025: 17 · 2026: 37
Half of the 34 owners who gave an odometer reading reported the body and structure problem between 36,000 and 80,000 miles. A median of reports, not the life of a part.
251 complaints in all about the 2019 Ford Flex, 37 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Structure” means the same area of the vehicle, not one fault.
Across model years: Ford Flex body and structure problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the body and structure. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
B Pillar trim on drive-side door has fallen off multiple times when driving at speeds i’d say about 50mph. Have been lucky not to have lost it as it was barely held on by the keyless entry cord
The passenger side b pillar trim flew off on the highway! The driver side is also loose
The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the driver's side B-pillar trim detached and flew off the vehicle. In addition, the contact stated that the passenger's side B-pillar had detached and fallen off the vehicle two years prior.
1) Trim piece that includes the keyless entry pad on driver's door, broke off while driving 80 mph on highway. The keyless entry pad was left hanging on by the electrical cords. It is available for inspection as it has not been fixed yet. 2) I didn't see where it went, but it had the potential to fly off and hit any cars behind me.
The contact owns a 2019 Ford Flex. The contact stated that while driving 65 MPH, the driver's side B-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, the passenger’s side B-pillar trim became loosened.
What is on file about the body and structure
Source: NHTSA recalls, investigations and manufacturer communicationsRecall filed under this heading
- 25V732000 HighOct 24, 2025 · 92,347 vehicles
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
NHTSA investigation
- PE25007 B-Pillar Trim Detachmentopened Aug 7, 2025 · closed Aug 5, 2026
- On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that a…
4 manufacturer bulletins filed under this heading
The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Other systems with a record on the 2019 Ford Flex
Source: the same files- backup camera and parking sensor problems 148 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre body and structure problems common on the 2019 Ford Flex?
They are documented: NHTSA holds 58 owner complaints naming the body and structure on this model year (23% of everything owners filed about it), and 4 manufacturer bulletins, 1 recall, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the body and structure on the 2019 Ford Flex?
Yes — one campaign is filed under this heading: 25V732000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do body and structure problems show up on the 2019 Ford Flex?
Owners who gave an odometer reading reported it at a median of 50,000 miles; half of them between 36,000 and 80,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Structure" heading cover?
Body panels, frame, roof rails, trim and glass as fitted. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.