2019 Ford Flex backup camera and parking sensor problems
148 of the 251 complaints owners filed with NHTSA about the 2019 Ford Flex name the backup camera and parking sensors (NHTSA’s “Back Over Prevention” heading — the backup camera and rear parking sensors). Filed under the same heading: 2 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the backup camera and parking sensors
Source: NHTSA complaint database1 of the 148 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2021: 1 · 2022: 2 · 2023: 16 · 2024: 15 · 2025: 59 · 2026: 55
Half of the 86 owners who gave an odometer reading reported the backup camera and parking sensor problem between 35,000 and 74,000 miles. A median of reports, not the life of a part.
251 complaints in all about the 2019 Ford Flex, 55 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Back Over Prevention” means the same area of the vehicle, not one fault.
Across model years: Ford Flex backup camera and parking sensor problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the backup camera and parking sensors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera was not operable and displayed a blue image. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an internal electrical failure.
The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the back over prevention camera displayed images upside down. The vehicle was taken to the dealer, where it was diagnosed with back over prevention camera failure.
The contact owns a 2019 Ford Flex. The contact stated that the back over prevention camera failed to show the rear of the vehicle. The vehicle was taken to the dealer who stated that the camera needed to be replaced; however, the part was not available for repair. The vehicle had not been repaired.
My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January.
The contact owns a 2019 Ford Edge. The contact stated that the rearview camera displayed a blank image while in use. The vehicle was taken to a dealer, and he was informed that the vehicle was not under recall or covered under warranty. The contact was also informed that parts for the repair were on backorder.
What is on file about the backup camera and parking sensors
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 25V695000 ModerateOct 13, 2025 · 1,448,655 vehicles
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- 24V951000 ModerateDec 20, 2024 · 30,715 vehicles
- Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
NHTSA investigation
- PE24030 Rear-view Camera Failureopened Oct 11, 2024 · closed Feb 2, 2026
- On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down im…
Other systems with a record on the 2019 Ford Flex
Source: the same files- body and structure problems 58 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre backup camera and parking sensor problems common on the 2019 Ford Flex?
They are documented: NHTSA holds 148 owner complaints naming the backup camera and parking sensors on this model year (59% of everything owners filed about it), and 2 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the backup camera and parking sensors on the 2019 Ford Flex?
Yes — 2 campaigns are filed under this heading: 25V695000, 24V951000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do backup camera and parking sensor problems show up on the 2019 Ford Flex?
Owners who gave an odometer reading reported it at a median of 50,000 miles; half of them between 35,000 and 74,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Back Over Prevention" heading cover?
The backup camera and rear parking sensors. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.